(Last updated on 6th Nov 2019)
We may collect and process the following data about you:
Personally Identifiable Information: This refers to information that let us know the specifics of who you are. When you engage in certain activities while using our Services, such as registering a user account, downloading and installing Application(s), playing Game(s), purchasing Virtual Money or Virtual Goods, sending and/or posting a user Content, entering a sweepstakes or contest, registering or participating in an event or promotion, or sending us feedback, we may ask you to provide certain information about yourself. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information. Such information may include but not limited to your first and last name, username, mailing address, e-mail address, telephone number, credit card or other payment information.
Usage Information: We collect details of your use of our Services and the resources that you access. Such usage information may include information about how and when you access or use our Services (such as Games accessed, game score, pages visited, purchase and use of Virtual Money and/or Virtual Goods, the details of your purchases, and your game play).
Interaction and Communications among Users: We collect information about (i) your interaction with other users (for example, invite, gift, sharing of your rank or level, screen-shots, etc.) and (ii) your communication and interaction with your contacts through social media channels (including, social network services, messengers, chats and any other services which has social features like invite friends and sharing information with friends).
Technical Information: We collect general technical data pertaining to you (such as information about the device you use to access our Services, IP address, telephone number assigned and associated with your device, operating system, browser type, device identifier, locale, and other system information).
User Communication with UTPlus. If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence.
Such Public Posting or shared content will be visible to anyone who has access to our Services and may also be viewable outside of our Websites or Services. You should exercise caution in all public postings, as it may result in the disclosure of private information, for which we are not responsible.
Information for Third Party Social Networks or Platforms: We receive information about you from third parties (i) when you purchase our games or download Application from another party, such as Google Play, Apple App store or Nintendo eShop, (ii) when you play our games using a third party device, such as Nintendo game console, or (iii) when you choose to sign in to our Website or Application using a third-party social network account (such as Facebook or Game Center). The information we receive from such third parties may include your name, user name, photographs, and other biographic information, and device identifier, network service account number assigned by such third party, and Game usage data. You should review the terms of service and privacy policies of such third parties and understand how they treat your data and what data they might share with us.
Payment: When you purchase our products or services through third party platforms (such as Apple App Store, Google Play Store, Amazon Kindle, or Nintendo eShop), you will be required to provide certain payment and billing information directly to such third party platforms, and we do not collect or store any payment information from you.
Friends Matching: With your consent, we may periodically access your contacts and friends list on your mobile device and/or your social network account(s) that you use to sign in to our Website or Application. We will use your contacts’ information to help you find your friends and play our Games socially with them.
Customer Support Correspondence: When you contact our customer support team for assistance, we may ask for your name and contact information and any other information needed or relevant to assist you with your inquiry, including without limitation any transaction and payment information.
We may use the information collected from you for a variety of purposes, primarily, relating to providing our Services and information about our Services. We may also use the information for such other purpose as otherwise allowed by law. For example, we (or a supplier or our affiliate company acting on our behalf and only under our instructions) may use your personal information, including personally identifiable information, for such purposes, including but not limited to:
You may change your browser settings or take other steps to disable, limit, delete or otherwise manage cookies. Disabling or limiting cookies may cause some parts of our Services not work as intended and some features may not be available. We currently do not recognize or respond to “Do Not Track” signals.
Generally: We do provide some of our Services through contractual arrangement with affiliates, services providers, and other third parties (collectively, “Service Providers”).
We may also share your personal information when we determine that it is reasonably necessary (i) to comply with any legal obligation, (ii) to enforce or apply our terms and conditions and/or any other agreement with you; or (iii) to protect the rights, property, or safety of us, our users, or others; or (iv) for other purposes as we reasonably believe are permitted by law or regulation.
Sharing of Non-Personally Identifiable Information: We may also provide non-personally identifiable information about users (where your data is on an anonymous and aggregated basis) to third party companies, including but not limited to third party advertisers, consultants, service providers and our affiliates. Such data will not include any information by which you could be personally identified.
Social Features: When you use the social features of our Services, we share information about you, including your name, user ID, social media profile, picture, game scores and progress, and any other information that you submit or post using such social features. For example, other players may see your name, picture, profile information, and your scores and game progress. In addition, information or message that you submit or post through message boards, forums and/or chat areas will be published on our Websites, Applications, and/or third-party social media network that you sign on.
Compliance with Legal Obligations: Occasionally we may be required by law to disclose personally identifiable information. For example, we disclose such information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
The security of your personal information is important to us. We maintain appropriate technical and physical safeguards to protect your personal information against unauthorized access, loss and misuse. We take commercially reasonable security measures to protect your personal information, including encryption of sensitive information (such as payment information) using SSL or MD5 and application of firewalls and IDS (intrusion detection system).
Although we take appropriate measures to safeguard against unauthorized disclosure or access of your information, no security measure is perfect. Thus, we cannot guarantee the security of your information. You hereby agree to use our Services at your own risk. We do not assume any responsibility for the unauthorized use or access of your information under our control.
Your personal information may be transferred to, and stored at, a destination outside of your country or jurisdiction, including but not limited to our data center in Korea. It may also be processed by personnel of our affiliates and third-party service provider who may operate outside of your country or jurisdiction. In such case, we will take reasonable steps to require such third party in possession of your personal information to take commercially reasonable security measures to protect the information. On the other hand, the data and privacy protection laws of other countries may not be as comprehensive as those laws in your country of residence. By using our Services, you consent to your personal information being transferred to recipients in other countries and being stored and processed in the servers located in other countries.
You can request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please submit your request in writing at Customer Center or by e-mailing us at email@example.com.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove your personal information by contacting us at firstname.lastname@example.org. You may also update your account information by logging into your account.
You may request to delete your account by logging in to the account that you wish to delete and going to the Customer Support menu to submit your request. We may ask you for certain personal information to confirm your identity before processing your request. Please note that before we process your deletion request, we will ask you to verify your account information or log into the account you wish to delete to confirm your identity. In addition, if you have multiple Game profiles, you’ll need to make separate requests for each Game profile that you wish to close.
Please be aware that we may not be able to delete your information in some cases. For example, we cannot correct or delete any information that you have shared on any third-party social network or platform. Likewise, any information that you have publicly shared through our Services may be copied by a third party whom we do not control, and we may not be able to remove such information. In addition, any information that is saved in aggregate form or that cannot, in our sole discretion, be removed without undue burden to us may not be deleted.
Any third-party platform that you use to access the Services may also retain backup copies of your information even after your account is deleted or terminated and may use them subject to their policies.
You have the right to ask us not to use your personal information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us at Customer Center or e-mail us at email@example.com
You have choices with respect to cookies. By modifying your browser preferences, you can choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Services may not work properly.
You can also make changes to what data a third-party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third-party provider; however, you may not be able to enjoy some social features of our Services.
As used herein, the “child” or “children” means under the age of 13, and the term “parent” includes legal guardians.
Our Games and related Services are intended for general audience. We do not knowingly collect, use or share any personally identifiable information about children without verifiable parental consent or as permitted by law. If you are a parent and you believe your child has provided us with personal information, you can contact us and request your child’s information to be deleted from our system.
Once a user indicates that he or she is under the age of 13, we will not collect any personal information from that user except certain limited information permitted by the law. For example, we may ask for the name and online contact information of a child user’s parent in order to provide notice and obtain a parental consent. In addition, we may collect certain information permitted by the law to support and protect the security, integrity and operation of our Services.
If a child states that his/her age is under 13, we will seek consent from the child’s parent before collecting personal information from the child; except we may collect and use certain information from the child for limited purposes without obtaining parental consent where permitted to do so by law.
We generally do not offer children who identify themselves as being under 13 the chat functionality or services that enable them to publicly disclose personal information (such as online forum, messenger, or e-mail)(collectively, “Communication Services”). However, if we offer such Communication Services as part of our Game or Services to children, we will restrict the child from accessing them until we receive a verifiable consent from the child’s parent.
Parents can review the personal information we have collected from their child and request them to be deleted. Parents can also revoke their previously provided consent to collection or use of the child’s information. If you are a parent and wish to review, modify, or delete your child’s personal information, or withdraw consent, you can submit a request to our Privacy Administrator at the address, e-mail address or telephone number provided below.
Attn : Privacy Administrator
Address: #818, 42, Changeop-ro, Sujeong-gu, Seongnam-si, Gyeonggi-do, KOREA, 13449
Telephone : +82-31-698-2797
Support email: firstname.lastname@example.org
All personal information that UTPlus collects is stored and transferred to a data center in Korea using secure cryptographic communication at the collection stage. UTPlus has implemented the appropriate technical and organizational security standards, including industry standard safeguards, to protect customer privacy. In particular, we received KOREA ISMS and KOREA PIMS certification.
California residents have the right to request (a) information identifying any third party to whom UTPlus may have disclosed (within the previous calendar year) his/her personal information for that third party’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. If you are a California resident and wish to obtain such information, please send a request email to email@example.com
California residents under the age of 18 have the right to request removal of any content or information that he or she posted anywhere within our Services, such as public forum or message boards in our Websites or Applications. You can make this request by contacting us at firstname.lastname@example.org
Please be aware that the removal of your information or content may not be complete or comprehensive, and residual copies of such removed information or content may remain on our servers. In addition, we are not obligated to remove any posted content or information that has been copied or reposted by a third party, that has been rendered anonymous, or that we are required to keep by law.
Only the minimum required personal information of users in the EU domain will be collected in order to execute the Games and provide the Services, and any other information will be collected only with the consent of the user. You have the right to object to the way your personal information is processed by UTPlus by contacting UTPlus's Privacy Protection Department. Residents of EU Member States may contact UTPlus's Privacy Protection Department for any unreasonable treatment that exceeds the time or other limits required by law. You may also be able to request judicial relief from the authorities in certain situations.